16 Jobs in Lincolnshire, IL
TEKsystems is Hiring a Customer care representative Near Lincolnshire, IL
Looking for :
- 1 year of recent customer service experience / office experience
- Strong written and email communication ces
- Proficient with computers and Microsoft Office suite, including Outlook, Word and Excel
- Basic Excel (Ability and willingness to learn it)
- HS Diploma or GED
Hours :
Monday through Friday
8am to 5pm
Description :
This is NOT a high call volume position, this is a HEAVY email and customer service position!
- Assist with ordering vehicles, assist with anything customer service related
- Answer a high volume of customer EMAILS - Must be able to think outside of the box and problem-solve
- Must be comfortable making a few outbound calls, following up with customers on inquiries, and ensuring all data is accurately notated into the system
- Utilize internal issue tracking system to follow through on customer inquiries and issues
- Utilizing systems to create vehicle selectors, process billing changes, generate reports, insurance card distribution and driver data changes.
- Contacting drivers by e-mail to gather missing information
- Utilize the v-lookup function within Excel to efficiently sort through data
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-04-23
Job Summary
Full Time
Business Services
$40k-51k (estimate)
04/25/2024
07/24/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
Related Companies
About TEKsystems
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Customer care representative include Customer Service, Billing, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care representative positions, which can be used as a reference in future career path planning. As a Customer care representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care representative. You can explore the career advancement for a Customer care representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
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Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
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That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
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Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
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Step 3: View the best colleges and universities for Customer Care Representative.
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